The local IT team, built to stay.
RMON Networks is an independent, owner-led IT team in Hampstead, New Hampshire, keeping organizations across New Hampshire, southern Maine, southern Maine, and eastern Massachusetts running since 2002.
- Serving NH, southern ME & eastern MA
- Nonprofits, municipalities & SMBs
- Supporting HIPAA, CJIS & CMMC environments
- NMSDC-certified MBE
Why we exist
Big-company IT muscle. Small-town phone-a-human service.
RMON started in 2002 with a simple idea: businesses deserve IT that just works, run by people who know them by name. More than twenty years later, that is still the whole job. We watch your systems before they break, secure them by default, and answer the phone when you call. From DMARC to the desktop to the cloud, we handle the whole stack, so nothing slips through the gaps between vendors. No tiers of strangers, no tickets shouting into a void.
Our mission. RMON Networks partners with organizations to strategically align their business goals and objectives with technology, while focusing on delivering an exceptional client experience.
Our story
Tim Howard, President and CEO of RMON Networks, has been delivering IT solutions for more than 36 years, starting in the banking industry and growing and managing corporate infrastructures until 2001. As colleagues began asking him for technology advice for their own small businesses, he saw a gap: real IT help built for small organizations and municipalities. He founded RMON Networks to fill it, and the company was officially incorporated in 2002. Since then RMON has grown into a trusted technology partner and managed IT service provider for small and mid-sized organizations across New Hampshire, eastern Massachusetts, and New England.
A turning point came around 2013. As one of the few local MSPs to adopt Microsoft’s BPOS, the early version of what became Microsoft 365, RMON earned a steady stream of Microsoft referrals and grew from a four-person shop to a team of more than ten in about a year. Many of the people who joined then are still here.
Local, and staying that way
Private-equity firms are buying up local IT shops and folding them into faceless national brands, then standardizing the service down to protect their margin. We took the other road, on purpose. RMON has been independent and owner-led since 2002. Same standards, same people, same town, year after year.
- One company, one set of standards, run as a single team rather than a stack of acquisitions.
- We keep our best people. Many of the team have been here 5+ years.
- Advice in your interest, because we win when you have fewer problems.
What we believe
A few principles that have not changed since 2002.
Independent on purpose
Owner-led since 2002, and staying that way. We answer to our clients, not to investors chasing a margin.
All-inclusive, not by the hour
One flat fee, unlimited day-to-day support. Projects and add-ons are quoted up front, and our advice points toward fewer problems, not more billable time.
The same people
Continuity compounds. The technician who helped you last year is still here this year, and so is everything they learned.
Security in everything
Not a side service. Identity, monitoring, and backup run through every plan, backed by a Microsoft Solutions Partner in Security.
A real person answers
Call and a human picks up, opens a ticket, and the assigned technician calls back, usually within a few minutes.
Local, and present
Headquartered in Hampstead, NH, close enough to drive over and big enough to cover you around the clock.
Our core values
RMON Networks has helped small-to-medium-sized businesses outsource their IT since 2002. We are committed to helping business owners like you with technology that fits your business, guided by four values.
Educate
We explain the why, not just the fix, so you can make good calls about your own technology.
Teamwork
We run as one team, so your problem is everyone's problem until it is solved, not a ticket tossed between strangers.
Communicate
We tell you what is going on in plain English, before, during, and after, so nothing is a surprise.
Commitment
We stick with it. When something is hard, we own it until it is right, not until the hour is up.
The same people, year after year
Many of our team have been here five years or more. That continuity is why you are not re-explaining your network every time you call.
…and around 30 more local specialists behind them. Many have been here five years or more.
Earned, not claimed
RMON is a Microsoft Solutions Partner in both Modern Work and Security, a distinction rare for a local MSP our size. We are an NMSDC-certified Minority Business Enterprise, and our engineers carry dozens of active certifications across security, cloud, networking, and wireless. RMON is also techrug DFIR Certified for digital forensics and incident response.
See all partners and certifications
“I can’t say enough good things about the people, they are what makes the service great! … They are very easy to work with, and we would happily recommend them to others.”
Municipality · New Hampshire
Let's make IT a non-issue.
Talk to a local IT team. We'll learn how your business runs and show you where we'd help first. No obligation.