The people behind your IT.

Tim is the owner and founder of RMON Networks and has led the company since he started it in 2002. For more than two decades his focus has not changed: give small and mid-sized organizations IT support they can actually rely on, with technology decisions built around what each client is trying to accomplish.

He has worked in IT for more than 36 years, 23 of them running RMON. Before founding the company he was Director of IT for The Learning Company, Matrix One, and SnowShore Networks. He holds a BA in Computer Science and Technical Management from the Wentworth Institute of Technology, along with MCP, MCSE, and MCITP certifications. His interest in computers started in 1983 after he saw War Games, and he has paid close attention to network security and internet technology ever since.

Tim also takes part in Microsoft’s Black Partner program and the Ingram Micro Trust X Alliance, a peer group of IT leaders who compare what works and vet new technology together, and he is a member of InfraGard, the FBI’s public-private partnership for protecting US critical infrastructure. Outside work he is usually outdoors, whether that means sports, fishing, or just getting out into nature.

Denise is a co-founder of RMON Networks and has worked in IT for more than 23 years, watching the field change from the inside the whole way. She leads the team that assesses, plans, and delivers technology for clients, keeping them productive and secure as the tools keep shifting.

She earned a BS in Mathematics with a minor in Computer Science from Bridgewater State College. Early roles at H&R Block, Kohl’s, Automated Data Systems, and Egghead Software’s corporate sales group built a foundation in customer service, sales, and project management that she still draws on. She started out in computer technology sales, where she sharpened both the people side and the technical side of the work.

“Helping people is something I love to do. If I can make someone’s job easier by improving their technology, I will.”

Outside work Denise is outdoors when she can be, traveling to new places, spending time with her dogs, and following her interests in music and art.

Dave leads technology strategy at RMON Networks, making sure the tools we run serve real business goals, for our clients and for RMON itself. He helps shape new client solutions and works with Tim and Denise to grow the company.

Dave has been with RMON since 2013, with more than 30 years in IT behind him. He founded his first IT consulting company while still in high school, and has worked with organizations of every size since, from small businesses to large enterprises. He is Criminal Justice Information Services (CJIS) and DFIR certified, a Microsoft Certified Professional, and a Sophos Certified Engineer, with hands-on experience across healthcare compliance, retail, financial services, and digital forensics. He is also an InfraGard member, part of the FBI’s public-private partnership that shares threat intelligence to protect US critical infrastructure. Years spent as a technical instructor mean he is as good at explaining the why as he is at fixing the what.

“I was a PC person my whole life, until I built my first Hackintosh in 2010 out of an old Dell I had lying around.”

A computer guy since the age of five, Dave stays on the cutting edge, usually running the latest betas across his phones, consoles, computers, and servers.

These days that curiosity points squarely at AI. On his own time Dave designs and builds complete websites and applications, the kind of work that used to take a small team months, because modern AI development tools collapse the distance from idea to working product. He brings the same mindset to RMON: AI is a powerful accelerator that still has to earn its place. Every tool and experiment is held to the same compliance and security bar RMON applies to client work, so moving faster never means getting looser with the things that protect client data.

Outside RMON, you will find him with friends and family, reading, or out on a road trip.

Cassandra leads sales and marketing for RMON Networks. She brings 12 years of experience running operations and marketing for small and mid-sized businesses, with the last 10 focused on building brand awareness and filling sales pipelines for other companies’ products and services.

She likes that technology keeps changing and helps both companies and people work in a more organized way. Most of her own work is finding creative ways for businesses to market what they do and making the connections that help them later on.

“I enjoy working with my team on new strategies, taking on challenges, building brand awareness, and creating opportunities and relationships for our business.”

Outside work Cassandra travels, listens to music, and spends time with friends and family.

Dianne handles accounting and finance at RMON Networks, working with both clients and vendors to keep the process accurate, efficient, and easy to deal with. She has a strong background running small offices and working in QuickBooks, and she holds a Bachelor’s in Business Studies with a focus in Human Resource Management from Southern New Hampshire University.

“I enjoy a lot about working in accounting and finance. I like seeing things balance, and I like working with numbers.”

Outside work Dianne spends as much time as she can in Freedom, New Hampshire, kayaking or relaxing with family. She also boats on Country Pond, a quieter spot known to people around Kingston and Newton, and she is a fan of Liberty wooden jigsaw puzzles, where no two pieces are alike. When she wants to sit still, she reads mysteries.

Daryl leads the Network Operations Center (NOC) and Security Operations Center (SOC) teams at RMON Networks, overseeing the monitoring, maintenance, and security of client environments around the clock. With more than 20 years of IT experience, Daryl brings a strong background in network operations, cybersecurity, incident response, and service delivery.

Daryl first joined RMON in 2013. Early in his career, he managed live multicast video systems for horse and dog racing venues, where even a few seconds of downtime could result in significant revenue loss. That experience helped shape his commitment to reliability, proactive monitoring, and rapid response, principles that continue to guide his work today.

After several years with RMON, Daryl accepted an opportunity to lead IT operations for one of the company’s co-managed clients. During his time there, he advanced into a management role, gaining experience in IT leadership and business operations before returning to RMON three years later.

Daryl holds certifications in Digital Forensics and Incident Response (DFIR) and CJIS Level 4 compliance, reflecting his commitment to security, investigative analysis, and the protection of sensitive information.

Outside of work, Daryl enjoys spending time with his family. He and his family are currently building a new home and take every opportunity to enjoy the outdoors, whether traveling in their RV, exploring new destinations, or embarking on family cruises.

Jason runs the Help Desk at RMON Networks and is part of the leadership team. RMON is where his IT career started: he joined in 2013 as the most junior tech and worked his way up to leading the team, so he knows the clients and how RMON does support from the ground up. He earned an Associate’s in Information Technology from Valencia College and holds an MCSE certification.

“I have had a passion for IT ever since I was introduced to technology in elementary school.”

Outside work Jason spends time with his family, gets to the beach when he can, and follows Boston sports.