RMON Networks, a leading IT Services Provider located in Plaistow, NH, is pleased to welcome Roanna Santos to their Customer Service Team as a Client Success Specialist. This position was created to support the growth of RMON Networks and facilitate the delivery of superior service to their growing customer base.
Roanna is an experienced operations manager and has a passion for customer service. She brings 2 Bachelor of Science degrees from Fitchburg State University in Industrial Technology and Technology Education, and an OSHA 30 certification to RMON Networks.
Erin Makarow, Sales and Marketing Manager of RMON Networks stated, “We are really excited to have Roanna join our team. Roanna’s technical background has helped her excel in her training and she will be a great asset to RMON Networks. Her passion for customer service shows when she is assisting our clients”.
Roanna joined RMON Networks at a time of incredible growth and expansion. She will be working with a team of engineers, sales consultants, other client success specialists and leadership to deliver superior customer service solutions for RMON Networks’ clients.
“Helping others is one of my favorite things to do. It puts a smile on my face to know that I made someone’s day by simply giving a helping hand,” Santos said.
About RMON Networks
RMON Networks, Inc. is a leading provider of Cabling and IT services to small and medium size businesses that do not have a dedicated IT staff or want to supplement their internal IT staff. Their services are designed to make their customers more efficient, productive, and satisfied with their technology investments.